Refund policy

Returns

Changed your mind? If, for whatever reason, you are not happy with your
purchase, you have 30 days to return your item(s). If the item is new and
unused, with all the original accessories, packaging and manufacturing seals
intact, you will be eligible for a full refund. Please note that we are unable to
refund any delivery or postage costs incurred.

We offer a Money Back Guarantee. Full details of this return policy are
mentioned on each product page and it is only applicable to devices.
All of our devices offer a 2 Year Warranty period as standard, which can be
managed directly with our customer service team.

We will aim to process your return on the day we receive your parcel. Once the
return has been processed, you will receive an email confirming your refund.
Following this, we advise that it usually takes 5 days for your account to be
credited with the refund, however, some payment providers and payment types
can take up to 14 days to credit your account. Please note that we cannot be
held responsible for any loss or damages to your parcel in transit. In the event of a return, you will be refunded the amount you paid for the
product.

A selection of countries offer consumers the opportunity to reclaim import taxes
and duties. However, this requires a personal application to your local government or authority and we are unable to support this process.