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Free delivery & simple returns

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Shipping & Returns

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We offer a wide range of flexible delivery options to have your products delivered when it suits you.

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Returns

Christmas Returns Policy:

We understand you might need a little more time over the festive period to return items to us so from 28th October you can return any unopened and unused items to us for a refund until the 14th January.

We will also extend any money back guarantees purchased within this period by 30 days.

Warranty terms and conditions remain unchanged. For more information please see our full returns policy.

 

Due to the restrictions that we're currently facing around COVID-19, please be aware that there may be a slight delay. However, be assured that we aim to process all requests as quickly as possible.

Changed your mind? If for whatever reason you are not happy with your purchase, you have 30 days to return your item(s). If the item is new and unused, with all the original accessories, packaging and manufacturing seals intact, you will be eligible for a full refund. Please note that we are unable to refund any delivery or postage costs incurred.

For NuFACE, we offer a 90-day money back guarantee. Full details of this return policy are mentioned on each product page and it is only applicable to devices. 

All of our devices offer a 2 Year Warranty period as standard, which can be managed directly with our customer service team.

We will aim to process your return on the day we receive your parcel. Once the return has been processed, you will receive an email confirming your refund. Following this, we advise that it usually takes 5 days for your account to be credited with the refund, however, some payment providers and payment types can take up to 14 days to credit your account. Please note that we cannot be held responsible for any loss or damages to your parcel in transit.

In the event of a return, you will be refunded the amount you paid for the product.

Please note that duties and taxes may be levied. If duties and taxes are applied, the courier will contact you for more information ahead of delivery. If this is the case please contact our customer service team so we can assist you on sales@currentbody.com.

With limited edition models, we will do our best to replace the device with the same model if the stock is available. Otherwise, we will replace the device with the standard model.